Privacy Policy

Last Updated: December 6, 2025

At HAZ METAL FIXING SYSTEMS UK LTD (“We”, “Us”, or “Haz Metal UK”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services.

This policy is issued in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The legal entity responsible for your personal data is:

• Company Name: HAZ METAL FIXING SYSTEMS UK LTD
• Company Number: 10419879
• Registered Address: 154 Great North Road, Hatfield, Hertfordshire, AL9 5JN, United Kingdom
• Email: info@hazmetal.co.uk
• Phone: 01707 260180

2. Information We Collect

To provide our services and meet legal obligations, we may collect, use, store, and transfer the following kinds of personal data:

• Identity Data: First name, last name, username, or similar identifier.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Bank account and payment card details (for customers and suppliers).
• Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and other technology on the devices you use to access this website.

3. How and Why We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., processing orders and delivering goods).
• Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., keeping records for HMRC).
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., for network security, customer service, and business management).

4. Disclosures of Your Personal Data

We do not sell your personal data. However, we may share your personal data with the parties set out below:

• Service Providers: Companies that provide IT and system administration services, logistics, and courier services to deliver your orders.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Group Companies: Due to our global operations, we may share administrative data with our associated entities (e.g., Haz Metal Germany or Turkey). We ensure all such transfers comply with UK data protection laws regarding international transfers.

5. International Transfers

If we transfer your personal data out of the UK (for example to our manufacturing facilities in Turkey), we ensure a similar degree of protection is afforded to it by ensuring at least one of the specific safeguards approved by the UK Government is implemented.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

8. Your Legal Rights

Under the UK GDPR, you have rights in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at info@hazmetal.co.uk.

9. Cookies

Our website may use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

10. Contact and Complaints

If you have any questions about this privacy policy or our privacy practices, please contact us:

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.